<iframe src="https://www.googletagmanager.com/ns.html?id=GTM-TPC4RW52" height="0" width="0" style="display:none;visibility:hidden"></iframe>HorseOss Terms Conditions - User Agreement Policies
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Terms And Conditions

Terms And Conditions

Eligibility: The horse owner, who is the customer, must be above 13 years old to use the platform service, and the service provider must be 18 years of age or older and must have the legal capacity to enter into a binding contract.

Account Registration:The customer must create an account with accurate and complete information such as name, email, and phone number.

User Credentials: The customer must create a username and password to access their account. It is the customer's responsibility to keep their login credentials safe and confidential.

Personal Information: The customer must provide accurate personal information and keep it up to date. The platform may use the information provided to verify the customer's identity, process transactions, and improve the user experience.

Use of Platform: The customer agrees to use the platform only for lawful purposes. Any fraudulent or illegal activities on the platform may result in account suspension or termination.

Payment: The customer agrees to pay for any products or services purchased through the platform. The platform may use third-party payment processors to process transactions.

Intellectual Property: The customer acknowledges that all content and intellectual property on the platform are the property of the platform and its partners. The customer must not use or reproduce any content without permission.

Disclaimers: The platform may include disclaimers regarding the accuracy or completeness of information, and the platform is not responsible for any errors or omissions.

Termination: The platform may terminate the customer's account at any time for any reason, including a violation of the terms and conditions.

Privacy Policy: Review privacy policy that outlines how the platform collects, uses, and protects personal information. The customer must agree to the privacy policy to use the platform.

This Privacy Policy ('Policy') explains how [platform name] ('Platform') collects, uses, and protects the personal information of its users. By using the Platform, you agree to the terms and conditions of this Policy.

Personal Information Collected

2.1 Information Provided by User: When you register for an account on the Platform, we collect your name, email address, and other contact information.

2.2 Usage Information: We may collect information about how you use the Platform, including the pages you visit and the actions you take.

2.3 Device Information: We may collect information about the device you use to access the Platform, including your device type, operating system, and browser type.

2.4 Cookies: We may use cookies to collect information about your use of the Platform.

Use of Personal Information

3.1 Service Provision: We use your personal information to provide the services offered on the Platform, including processing transactions and communicating with you about your account.

3.2 Analytics: We may use your personal information to analyze how users interact with the Platform and to improve the user experience.

3.3 Marketing: We may use your personal information to provide you with marketing materials related to the Platform, including new features and promotions.

Sharing of Personal Information

4.1 Service Providers: We may share your personal information with third-party service providers who assist us in providing the services offered on the Platform.

4.2 Legal Compliance: We may disclose your personal information if required to do so by law or in response to a court order or subpoena.

Security

5.1 Protection Measures: We take reasonable measures to protect your personal information from unauthorized access or disclosure.

5.2 Data Retention: We retain your personal information only as long as necessary to provide the services offered on the Platform.

Your Rights

6.1 Access and Correction: You may access and update your personal information through your account settings on the Platform.

6.2 Opt-out: You may opt-out of receiving marketing materials from us at any time by clicking the unsubscribe link included in our communications.

Children's Privacy

7.1 Age Requirement: The Platform is not intended for use by individuals under the age of 13.

7.2 Parental Consent: If you are under the age of 13, you must obtain parental consent before using the Platform.

Changes to Policy

8.1 Policy Updates: We may update this Policy from time to time by posting a revised version on the Platform.

8.2 Notice of Changes: We will provide notice of any material changes to this Policy.

Contact Information

9.1 Contact Us: If you have any questions or concerns about this Policy, please contact us at Support@HorseOSS.com

AIR SHIPPING

Payment: The full payment for the horse shipping service must be made before the scheduled pick-up date. Any additional fees or charges incurred during the shipping process must be paid immediately after receipt of invoice.

Cancellation: Per service providers cancellation policy.

Liability: The horse shipping company will take all reasonable precautions to ensure the safe transport of the horse, but will not be liable for any injury, illness, or death of the horse during the shipping process.

Insurance: The customer is strongly advised to obtain insurance for their horse during the shipping process. The horse shipping company may offer insurance at an additional cost, but this is not mandatory. The customer must provide full details about the horse attitude and provide any historical report related to any unusual behaviour from the horse , some horses suffer from claustrophobic behaviour during loading to the stalls and/or trucks, fail to load the horse will cancel the flight/shipment and full amount will be charged to the customer, official report must be provided from the air/Land groomer for such circumstances.

Delays: The horse shipping company will make every effort to transport the horse to the destination on time but will not be liable for any delays caused by weather, traffic, or other unforeseen circumstances.

Changes to schedule: If the customer needs to change the scheduled pick-up or delivery date, they must notify the horse shipping company at least 24 hours in advance. Additional fees may apply for any changes made within 24 hours of the scheduled pick-up or delivery time, and its subject to the shipping company approval.

Governing law: These terms and conditions are governed by the laws of the state where the horse shipping company is located. Any disputes arising from the horse shipping service will be resolved in accordance with these laws.

1.1 These terms and conditions ('Terms') govern the provision of air shipping services for horses by [company name] ('Company') in ( Country name )

1.2 By using the Company's air shipping services, you agree to be bound by these Terms.

Booking

2.1 To book air shipping services for your horse, you must provide the Company with the following information:

Name of horse

Breed of horse

Weight of horse

Pickup location

Destination location

Date and time of shipping

Contact information for owner or handler

2.2 You are responsible for ensuring that the information you provide to the Company is accurate and complete.

Payment

3.1 Payment for air shipping services must be made in advance.

3.2 The Company accepts payment by online payment gateway.

Shipping

4.1 The Company will arrange for air shipping of your horse through a licensed and reputable air cargo carrier.

4.2 The Company will make all reasonable efforts to ship your horse to the agreed destination on time but cannot guarantee arrival time due to factors beyond its control.

4.3 The Company will take reasonable care of your horse during shipping but is not responsible for any injuries or damage that occur during shipping.

4.4 You must provide the Company with any necessary information, including horse health status and any additional instructions may affect the service quality, for the shipping of your horse.

Cancellation and Refunds

As per service providers cancellation and refund policy.

Liability

6.1 The Company is not liable for any loss or damage to your horse during shipping, unless such loss or damage is due to the negligence or willful misconduct of the Company.

6.2 The Company is not liable for any indirect or consequential losses arising from the provision of shipping services.

Dispute Resolution

7.1 Any disputes arising from these Terms will be resolved by arbitration in accordance with the rules of the Dubai International Arbitration Centre.

Governing Law

8.1 These Terms are governed by the laws of the UAE.

Amendments

9.1 The Company reserves the right to amend these Terms at any time by providing notice on its website or through other communication channels.

9.2 Your continued use of the Company's shipping services after any amendment to these Terms will constitute acceptance of the amended Terms.

Contact Information

10.1 If you have any questions or concerns about these Terms, please contact the Company at Support@HorseOSS.com

1.1 These terms and conditions ('Terms') govern the provision of horses schooling services by [company name] ('Company') in the (Country name ).

1.2 By using the Company's horses schooling services, you agree to be bound by these Terms.

Booking and Payment

2.1 To book horses schooling services, you must provide the Company with the following information:

Name of horse if applicable. (In case trainee own the horse)

Breed of horse if applicable.(In case trainee own the horse)

Age of horse if applicable. (In case trainee own the horse)

Discipline of training required

Number of sessions required

Define dates and times of sessions

Contact information for owner or handler in case trainee own the horse.

2.2 Payment for horses schooling services must be made in advance.

2.3 The Company accepts payment by online payment gateway.

3.1 The Company will provide horses schooling services through a qualified and experienced trainer.

3.2 The Company will make all reasonable efforts to provide the agreed number of schooling sessions on the agreed dates and times but reserves the right to reschedule sessions due to unforeseen circumstances.

3.3 The Company will take reasonable care of your horse during schooling but is not responsible for any injuries or damage that occur during schooling. (In case trainee own the horse)

Cancellation and Refunds

1.As per Service providers cancellation and refunds policy.

Liability

5.1 The Company is not liable for any loss or damage to your horse during schooling (In case trainee own the horse), unless such loss or damage is due to the negligence or willful misconduct of the Company or its trainer.

5.2 The Company is not liable for any indirect or consequential losses arising from the provision of schooling services.

Dispute Resolution

6.1 Any disputes arising from these Terms will be resolved by arbitration in accordance with the rules of the Dubai International Arbitration Centre.

Governing Law

7.1 These Terms are governed by the laws of the UAE.

Amendments

8.1 The Company reserves the right to amend these Terms at any time by providing notice on its website or through other communication channels.

8.2 Your continued use of the Company's schooling services after any amendment to these Terms will constitute acceptance of the amended Terms.

Contact Information

9.1 If you have any questions or concerns about these Terms, please contact the Company at support@HorseOSS.com

1.1 These terms and conditions ('Terms') govern the provision of horses documentation services by [company name] ('Company') in (Country name)

1.2 By using the Company's horse’s documentation services, you agree to be bound by these Terms.

Booking and Payment

2.1 To book horses documentation services, you must provide the Company with the following information:

Name of horse

Breed of horse

Age of horse

Type of documentation required (e.g. passport, health certificate, import/export documentation)

Contact information for owner or handler

2.2 Payment for horses documentation services must be made in advance.

2.3 The Company accepts payment by online payment gateway.

Documentation

3.1 The Company will provide horses documentation services through a qualified and experienced staff.

3.2 The Company will make all reasonable efforts to provide the required documentation in a timely manner, but is not responsible for any delays caused by factors beyond its control.

3.3 The Company will take reasonable care in preparing the documentation but is not responsible for any errors or omissions that occur due to inaccurate or incomplete information provided by the owner or handler.

Cancellation and Refunds

1.As per service provider cancellation and refunds policy.

Liability

5.1 The Company is not liable for any loss or damage to your horse during the provision of documentation services.

5.2 The Company is not liable for any indirect or consequential losses arising from the provision of documentation services.

Dispute Resolution

6.1 Any disputes arising from these Terms will be resolved by arbitration in accordance with the rules of the Dubai International Arbitration Centre.

Governing Law

7.1 These Terms are governed by the laws of the UAE.

Amendments

8.1 The Company reserves the right to amend these Terms at any time by providing notice on its website or through other communication channels.

8.2 Your continued use of the Company's documentation services after any amendment to these Terms will constitute acceptance of the amended Terms.

Contact Information

9.1 If you have any questions or concerns about these Terms, please contact the Company at Support@HorseOSS.com

Payment: The full payment for the horse stabling service must be made in advance, either monthly, quarterly, or annually, depending on the arrangement between the stable owner and the customer.

Cancellation: As per service provider cancellation and refunds policy.

Liability: The stable owner will take all reasonable precautions to ensure the safety and welfare of the horse, but will not be liable for any injury, illness, or death of the horse while it is stabled at the facility.

Feed and bedding: The customer may provide their own feed and bedding for their horse, or the stable owner may provide these at an additional cost. The customer must notify the stable owner in advance if they intend to provide their own feed and bedding.

Cleaning and maintenance: The stable owner will be responsible for cleaning the stall and maintaining the facility. The customer must notify the stable owner if they notice any problems or issues with the stall or the facility.

Use of facilities: The customer may use the facility's riding arenas, trails, and other amenities, subject to any rules or restrictions imposed by the stable owner.

Visitors: The customer may have visitors to the stable, subject to any rules or restrictions imposed by the stable owner. Visitors must comply with all safety and animal welfare regulations.

Governing law: These terms and conditions are governed by the laws of the state where the stable is located. Any disputes arising from the horse stabling service will be resolved in accordance with these laws.

Horse Stabling Agreement

This Horse Stabling Agreement (“Agreement”) is entered into on [Date] by and between [Stable Owner] (“Stable Owner”) and [Horse Owner] (“Horse Owner”).

Stabling

The Stable Owner agrees to provide stabling for [Number of Horses] horses owned by the Horse Owner at the [Name of Stable] (“Stable”). The Horse Owner shall pay the Stable Owner a fee of [Stabling Fee] per horse, per month.

Feed and Care

The Stable Owner agrees to provide feed, water, and daily care for the horses. The Horse Owner shall provide the Stable Owner with a detailed feeding schedule and any necessary supplements. The Stable Owner shall use commercially reasonable efforts to follow the feeding schedule and supplement requirements but shall not be liable for any adverse reactions to feed or supplements.

Veterinary Care

The Horse Owner shall be solely responsible for all veterinary care, including routine and emergency care, for the horses. The Stable Owner may, in the event of an emergency, obtain veterinary care for the horses and shall promptly notify the Horse Owner of any such emergency.

Liability

The Horse Owner shall be solely responsible for any and all damages caused by the horses, including, but not limited to, damage to the Stable or injury to any person or animal. The Horse Owner shall indemnify and hold the Stable Owner harmless from all claims arising from the Horse Owner’s use of the Stable.

Termination

Upon termination, the Horse Owner shall remove the horses from the Stable within [2] days.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state of [State], without regard to its conflict of law principles.

Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements and understandings, whether written or oral, relating to the subject matter of this Agreement.

Horse Grooming Service Agreement

This Horse Grooming Service Agreement (“Agreement”) is made and entered into on [Date] by and between [Grooming Service Provider] (“Service Provider”) and [Horse Owner] (“Horse Owner”).

Service

The Service Provider agrees to provide grooming services for [Number of Horses] horses owned by the Horse Owner at the [Location of Grooming] (“Grooming Location”) on a [Frequency of Service] basis. The Horse Owner shall pay the Service Provider a fee of [Fee] per horse, per grooming session.

Services Provided

The grooming services provided by the Service Provider shall include brushing, combing, mane and tail trimming, hoof picking, and any additional services agreed upon by the parties. The Service Provider shall use commercially reasonable efforts to provide quality grooming services but shall not be responsible for any adverse reactions or injuries caused by the grooming process.

Liability

The Horse Owner shall be solely responsible for any and all damages caused by the horses, including, but not limited to, damage to the Grooming Location or injury to any person or animal. The Horse Owner shall indemnify and hold the Service Provider harmless from any and all claims arising from the Horse Owner’s use of the grooming services.

Termination

Upon termination, the Service Provider shall not be responsible for any future grooming services.

Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the state of [State], without regard to its conflict of law principles.

Entire Agreement

This Agreement constitutes the entire agreement between the parties and supersedes all prior and contemporaneous agreements and understandings, whether written or oral, relating to the subject matter of this Agreement.

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Road Port Saeed Deira, Dubai

United Arab Emirates

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